Support Desk

Omnibus offer first class back up and support to all customers, with regular program updates and extensive assistance by telephone and e-mail. Our support staff are all highly experienced within the bus and I.T. industries and will provide sound advice and assistance for our extensive product range.

Our support service is second to none and you will be in regular contact with people who understand the demands and inner workings of the public transport industry, within both the private and public arena.

Training

Omnibus offer comprehensive product training and sessions can be accommodated on-site utilising our excellent fully equipped facilities or at customer premises. You can be assured that Omnibus staff will have a good understanding of your business process and the association with our product.

Our customer support team are available to take your query from 0900 – 1700, Monday – Friday:

Tel: +44 (0)161 683 3101

Fax: +44 (0)161 683 3102

Click here to email support request

Omnibus Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Simply contact Omnibus support desk in the usual way and, should our staff be unable to assist you over the telephone we will provide a unique ID to start the session. Then simply click ‘GoToAssist’ to access: